OUR TERMS & CONDITIONS

Yeah, we know you hate reading all these, but we hate writing them even more. So, this page is very imporant as it covers what you need to know to make certain you order an product and you get the product. Read?

Wholesale Terms and Conditions

SB WHOLESALE

TERMS & CONDITIONS

 

 

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Our Commitment to You 

ALetter from our family to yours

Dear Friends and Guests of SB

These are unprecedented times for you, your family, our community, our country and our world in general.

Through it all, our primary concern remains to be the health and safety of our team members and guests. As challenging as these days are for everyone, our goal at  SB is to bring a little bit of normalcy to those we serve...safely. As we navigate through this ever evolving situation, we want to assure you that we are increasing our already high standards to make our baked goods as safe as we can. Our decisions through these times will be informed by understanding the needs of our guests and team members, and we will continue to follow the latest guidance from the Centers for Disease Control (CDC), local governments, and public health agencies. All bakery team members have been trained to uphold and practice the precautionary steps below:

  1. We make proper handwashing a priority.

  2. We are increasing frequency of our bakery cleanliness and sanitization procedures.

  3. We are practicing social distancing.

  4. We are making sure any team member feeling sick stays home.

  5. We have revised our operating model to include curbside pickup where possible.

  6. We have placed a strong emphasis on no contact delivery to provide an alternative and safe way for you, your family or business to continue to find comfort and joy in celebrating those most important to you.

We at Phoenix Enterprises, LLC are so thankful to those on the frontlines who are caring for those that are sick, thankful to you for allowing us to bring comfort to your lives, and thankful to all of our Bakery Owners and Team Members for their service to their communities and guests. We are in this together, and we know that there will be better days ahead and a better future for all.

Thank you from the entire Scratch Batch Family

Order 

We need to have your order in by 2 pm EST  within two business days of order needed, if this is not able to be done please contact us and we still maybe able to accomidate your order with an extra fee TBA. 

How many 

Our wholesale account pricifng requires 6 cakes per order all 6 need to be placed at the same time 

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